Support/FAQ
Check here first for answers to any questions about SahelTV, the service and any problems related to using the service. If you cannot find the answer you seek, contact support@sahel.tv.
What is SahelTV?
SahelTV is a new online entertainment service that delivers pan African movies, music and sports programming you will not find anywhere else. View online anytime with no commitment using any compatible browser or subscribe and gain access to online film festivals, live content and much more.
How does SahelTV work?
SahelTV is building an ever-expanding library of pan African entertainment programming, some in HD. View this content on a pay-per-view basis on any Flash-enabled browser with no commitment. Or subscribe and gain access to online film festivals and live content.
Its not working
First check that your Internet connection is working and that you can reach other web sites. SahelTV assumes you have a working Internet connection. Next check that you have the most recent version of Flash installed on your machine by clicking here (http://www.macromedia.com/software/flash/about/) follow the links to upgrade your Flash - if necessary. That is all you need and you should be ready to enjoy SahelTV. If it is still not working send an email to support@sahel.tv
What types of programs will I find in SahelTV?
SahelTV carries a deep and hard-to-find collection of pan African video entertainment in the categories Movies (features, documentaries, shorts, animation, comedy, drama etc.) Music (videos and concert footage from around the African world), Sports, (Live and recorded sporting events from around the African world). Also, our unique collection of Afro-erotica. Also look for bundles and other sweet deals.
Does SahelTV show live events?
SahelTV offers special live programming streamed on a pay-per-view basis. These include live soccer games from top African leagues, other grade-A continental clashes and other one-off events that are impossible to find any where else
How much time do I have to view content?
All content is available on a 24-hour rental.
What do I need to use SahelTV
All you need is: Any Flash-enabled browser (over 98% are compatible) and a fast enough high-speed Internet connection; Your love of global African video entertainment.
How do I know if my connection is fast enough?
Simply use our free speed test ">Test My Connection Speed<" (http://africa1tv.com/speed) tool to find out instantly if your connection is fast enough. .
How much does SahelTV cost?
Enjoy our mix of Free and Premium content. Premium content is priced from $0.99 to $4.99 A one-time subscription fee of $5.00 is required.
How long will it take to download content?
There is no download time as all content is securely streamed from our servers in real time.
What kind of satisfaction guarantee does SahelTV offer?
SahelTV offers a free preview of its content. Check us out for free and if you like what you see, buy a viewing of any content with no obligation.
Is this service legal?
Yes, all of our content is licensed from their original owners and is 100% legal and safe.
How safe is it to use the internet to buy and transport movies and entertainment?
The content is protected by encryption and Digital Rights Management tools, to provide a completely secure service for you to view to all of your favorite movies, shows and video entertainment. All of your transactions are also secured by industry standard encryption mechanisms.